Project Manager

Location: Cleveland, OH

Type: Full Time

Min. Experience: Mid Level

Fathom is a full-service digital marketing agency and analytics firm that delivers profitable revenue for its clients across multiple digital touch points.  Our proven track record of success across multiple industries—including manufacturing, technology, education, healthcare, e-commerce and financial services—allows us to back up our promise to deliver “results that matter.”

Fathom is looking for a Project Manager who will work directly on a team supporting a portfolio of Fathom clients.  In this role you will have a diverse set of responsibilities, including a primary focus on keeping the team operationally on track and facilitating strong internal communications. 

Responsibilities:

  • Serve as the day-to-day point of contact for multiple clients with a strong project management emphasis
  • Facilitating internal coordination between Account Management, Account Specialists, and clients
  • Lead client status meetings to prioritize current and upcoming projects.
  • Translate client requirements into agency requirements; create clear documentation for the internal team
  • Assist Account Team by creating supporting documents for client interactions
  • Updating and supporting client revenue schedules and monthly billing in Salesforce and project management tool
  • Responsible for overseeing quality assurance of work delivered to clients, maintaining the highest quality standards.
  • Prioritizing work requests and update project timelines

Qualifications:

  • B.S. or B.A. related to Business or Communications
  • Experience with managing multiple projects
  • Strong organizational skills
  • Strong attention to details
  • A demonstrated comfort with technology/web

Qualified candidates should demonstrate the following traits:

  • Positive attitude
  • Consistent pursuit of excellence
  • Embrace and drive change
  • Purpose beyond profits and paychecks
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